Last Updated: Aug 1, 2023
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1. Introduction
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Welcome to HKCG Canada ("us," "we," or "our"). At HKCG Canada, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services. By accessing or using our platform, you agree to the practices described in this Privacy Policy.
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2. Information We Collect
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a. Personal Information
We may collect various types of personal information that you provide directly to us when you use our website or services. This may include but is not limited to:
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Contact Information: Name, email address, postal address, and phone number.
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Account Information: Username, password, and other account credentials.
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Payment Information: Credit/debit card details, billing address, and payment history.
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Preferences: Your preferences regarding marketing communications and other user preferences.
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b. Automatically Collected Information
We also collect certain information automatically when you visit our website or use our services, including:
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Device Information: IP address, browser type, device type, and operating system.
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Usage Information: Pages visited, links clicked, and other actions taken on our platform.
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Cookies and Similar Technologies: Refer to our Cookies Policy for more information.
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3. How We Use Your Information
We may use the collected information for various purposes, including:
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Providing Services: To process and fulfill orders, manage your account, and provide customer support.
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Personalization: To personalize your shopping experience and recommend products based on your preferences.
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Communication: To send you transactional emails, updates, and marketing communications (with your consent where required by law).
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Analytics: To analyze and improve the performance and usability of our website and services.
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Security: To protect against fraud, unauthorized access, and other potential risks.
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4. Data Sharing and Disclosure
We may share your personal information in the following circumstances:
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Service Providers: We may engage third-party service providers to assist us in delivering our services, and they may have access to your personal data for that purpose.
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Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
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5. Your Choices and Rights
You have certain rights regarding your personal information, including:
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Access: You can request access to the personal data we hold about you.
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Correction: You can request corrections to any inaccurate or incomplete personal data.
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Deletion: You can request the deletion of your personal data under certain conditions.
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Opt-Out: You can opt-out of receiving marketing communications from us at any time.
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6. Security Measures
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure.
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7. Children's Privacy
Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
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8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version of this policy will be posted on our website with the "Last Updated" date.
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9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hkcgcanada@gmail.com.
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